Frequently Asked Questions
Everything you need to know about shopping with ILoveDooney
Are the products sold on ILoveDooney authentic?
Yes, all products sold on ILoveDooney are 100% authentic and sourced directly from the manufacturer, ensuring you receive genuine high-quality craftsmanship.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
We accept returns of unused and unworn merchandise within 30 days of delivery. Items must be in their original packaging with all tags attached to be eligible for a refund.
Do you offer international shipping?
Currently, ILoveDooney only ships to addresses within the United States, including Alaska, Hawaii, and P.O. Boxes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I cancel or change my order after it has been placed?
To ensure fast delivery, we process orders quickly. Therefore, we are unable to cancel or modify an order once it has been submitted. You may return the item once it arrives.